Shipping Policy

Lorqano · Delivery Support

General shipping and delivery information

This page provides general information about order processing, shipping updates, and delivery-related support.

Order Processing

After an order is placed, we begin the standard processing workflow needed to review, prepare, and arrange shipment. Processing times may vary depending on product type, order volume, payment confirmation, and operational conditions.

Shipping Updates

Once available, shipping progress may be communicated through order-related notifications or other store processes. Delivery times can vary by destination, carrier operations, and external factors beyond our control.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout. Incorrect or incomplete address details may cause delays, additional charges, or delivery complications.

Delays and Exceptions

Unexpected delays may happen because of peak seasons, logistics interruptions, weather events, customs procedures, or carrier issues. We appreciate your patience if shipping timelines are affected by circumstances outside normal operations.

Need Shipping Help?

If you need help with shipping-related questions, please contact our support team and include your order number and the email used at checkout whenever possible.

Company Details

Business Information

Lorqano
Brand Name
Lorqano
Legal Company Name
Shanghai Qiyou Technology Co., Ltd.
Owner
Zhong Lei
Website
lorqano.com
Business Address
Building 3, No. 228 Jingle Road, Langxia Town, Jinshan District, Shanghai, China (Langxia Lenong Cultural and Creative Industrial Park)
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM - 8:00 PM