Contact Us

Our customer support team is available to assist with product questions, order concerns, payment issues, shipping updates, return or refund requests, and other customer-service matters related to Lorqano.

Email is often the best option when you need to share order details or explain an issue in more depth. Phone support is also available during our listed service hours if you prefer direct assistance.

If you have questions before purchasing, please contact us with the product name or category and a short description of what you would like to know. We can help with general product information, basic store-policy guidance, and other pre-purchase questions.

Providing clear details helps our team respond more efficiently and provide more useful assistance.

If you have already placed an order, we can assist with order status, delivery concerns, payment questions, returns, refunds, and other post-purchase matters. When possible, please include your order number and the email address used at checkout.

Our goal is to make follow-up support clear, practical, and easy to access throughout the shopping process.

Lorqano is operated by Shanghai Qiyou Technology Co., Ltd.. The registered owner is Zhong Lei, and the business address is Building 3, No. 228 Jingle Road, Langxia Town, Jinshan District, Shanghai, China (Langxia Lenong Cultural and Creative Industrial Park).

Our support details are listed below so customers can quickly contact us regarding products, orders, payments, shipping, or other store-related concerns.